Custom Organization Email Domain
Custom Email Domain
Overview
By default, when a notification email is sent to a recipient, it is sent from the appropriate VISO TRUST server email address, for example, hello@visotrust.com. With a custom email domain, all outbound emails can be updated to show a single customized name and email address. This allows organizations to maintain trust by sending emails from their verified email domains.
A claimed and verified top-level domain (TLD) is required to create a subdomain. To claim and verify you will need to retrieve and store unique values as a TXT and CNAME DNS values.
Default notification email
Customized email domain
How to verify a custom domain
- Navigate to the Email section of the Settings > Org Profile page
- Select the domain you wish to verify.
- Retrieve the values for the TXT DNS record and the CNAME DNS record. Note: You will only be presented the DKIM TXT verification value once, so store it safely before exiting.
Example corresponding DNS Configuration
How to enable custom a custom email address
Once the domain is verified, you will be able to enable a custom email.
- Click the "Customize email settings" button and configure to your desired mailbox and domain. If you have verified more than one domain you will be able to select from them.
