Supplemental Questionnaires

Represent your organization’s unique security program in VISO TRUST.

With full control to design assessments around your individualized compliance and risk priorities, supplemental questionnaires make it easy to shape a security program as dynamic and specialized as your organization itself.

Supplemental questions integrate directly into your vendor assessments and are analyzed alongside VISO controls. Get answers in minutes using Artifact Intelligence, and follow up manually for response to any remaining questions.

Managing Supplemental Questionnaires

Organization-Level Questionnaire Management

1. Navigate to Settings > Questionnaires

   

2. Create a supplemental questionnaire using one of two options:
   1. Import using the provided template.
   2. Add questions individually.

   

3. Name your questionnaire. We recommend choosing a descriptive name. This will be visible to your vendors during an assessment.
4. Enable for every relationship: You can choose to apply the questionnaire across all relationships. This default can be changed at the relationship-level.

Relationship-Level Questionnaire Management

To adjust questionnaires for a specific vendor:

1. Open the vendor’s Relationship Details Page and navigate to the Relationship Context section.
2. In Supplemental Questionnaires, click Edit to toggle questionnaires for inclusion.
   1. You are also able to restore organizational defaults. 

   

Supplemental Questionnaire Responses

1. Supplemental questions are included in the scope of an assessment. 
2. Regardless if you choose to collect artifacts from your vendor or provide vendor artifacts yourself, we’ll attempt to answer supplemental questions automatically using their artifacts. 
3. If it is an interactive assessment and there are unanswered supplemental questions, you can choose to follow up for manual response to any remaining questions. Learn more about follow-up questionnaires.
4. You can now view responses to supplemental questions in the Artifacts and Risk Analysis tab of the Relationship Details Page. 
   1. The questionnaire will be added as another tab in the Risk Analysis section alongside VISO's default risk dimensions.
   2. You can download the responses as a .csv

   

Frequently Asked Questions (FAQ)

Do supplemental questionnaires impact risk scores?

• No, supplemental questionnaires do not affect the inherent or residual risk score for a relationship.

Are responses to supplemental questions validated?

• No, supplemental question responses are not validated by our audit team.

How can I obtain responses to supplemental questions?

• We’ll first attempt to answer automatically using your vendor’s artifacts. If there are unanswered questions, you have the option to follow up for manual response to any remaining questions. Learn more about follow up questionnaires. 

Is there a limit to how many supplemental questions can be added?

• Your question count maximum is based on your license. You can view your organization’s limit on the Questionnaire Management page or while creating a questionnaire. For more information, contact sales@visotrust.com.

What if I delete a supplemental questionnaire?

• Deleting a questionnaire removes it from future assessments but keeps all previously submitted responses intact.